For shops with walk-in customers and WhatsApp orders
Half your sales happen at the counter. Count them too.
Walk-ins pay at the counter; regulars order on WhatsApp. Ordello bills both into one book — the same stock, the same customer ledger, the same profit report — so the day's numbers are finally the whole day.
Sound familiar?
Three things that cost you money every week
The counter lives in a notebook
WhatsApp orders are in one place, counter sales in a book or a separate billing app. Neither shows what the day really made.
Stock is wrong by evening
Something sold over the counter never came off the count, so a WhatsApp customer is promised an item that is not on the shelf.
The drawer never adds up
Cash in, cash out, change given — at closing nobody knows what should be in the drawer, only what is.
What changes
What Ordello does about it
Not a promise — these are screens in the product you can open today.
Where most sellers like you land
Starter₹799/month
Unlimited orders and your own online shop.
- ✓Unlimited orders & customers
- ✓Your own online store
- ✓Shipping labels & delivery riders
- ✓Reports & your own order stages
Not quite you?
Instagram sellers
Your DMs are the shop. This is the back office.
Read that instead →Online store owners
Your own store. Not a stall in someone else's market.
Read that instead →Cash on delivery
You know the cash went out. Do you know it came back?
Read that instead →Resellers & dropshippers
You do not hold the stock. You still need the numbers.
Read that instead →Service businesses
You sell time. Ordello fills the diary.
Read that instead →Questions
Before you start
Do I need to install anything?+
No. Ordello runs in a browser on your phone or laptop. Your delivery riders get a link, not an app — nothing to download for anyone.
What happens when the free trial ends?+
You move to the Free plan and keep everything. Your orders, customers and products are never deleted. You can carry on free forever or upgrade whenever it makes sense.
Do you take a commission on my sales?+
Never. You keep 100% of every sale. We charge a flat monthly plan. The only usage charges are broadcasts (₹1.20 a message, only if you send them) and, on the AI Agent add-on, conversations beyond your plan and Meta's own charge for replies past 1,000 a month.
Can I choose which customers get WhatsApp updates?+
Yes. Decide whether new orders send updates by default, untick any single order, or mark a customer as never messaged. A customer who replies STOP stops getting updates and offers, and nothing on your side can switch them back on without them.
Can I use my own WhatsApp number?+
Yes, with the AI Agent add-on. Your number is connected to Meta's official API so notifications and the assistant come from your own business number.
Is my customer data mine?+
Entirely. Export your customers, orders and products to Excel at any time, on any plan including Free.