WhatsApp API providers
Ordello vs Wati, AiSensy & Interakt
These are WhatsApp Business API providers. They give you access to the pipe — a shared inbox, broadcasts, chatbots — and charge monthly plus a markup on Meta's message rate.
Where Wati, AiSensy & Interakt wins
If you need a large multi-agent support desk handling thousands of conversations, these are purpose-built for it and Wati's broadcast engine is genuinely fast.
The honest verdict
They sell messaging. We sell the business. If you are paying ₹1,500 a month to send messages and still cannot say whether the month was profitable, that is the gap.
Feature by feature
Ordello and Wati, AiSensy & Interakt, line by line
| Feature | Ordello | Wati, AiSensy & Interakt |
|---|---|---|
| WhatsApp Business API | ✓ | ✓ |
| Broadcasts | ₹1.20/msg, no monthly fee | ₹899–3,500/mo + markup |
| Multi-agent inbox | With the AI add-on | ✓ |
| Chatbot / flows | AI, not a decision tree | ✓ |
| Order management | ✓ | — |
| Stock & catalogue | ✓ | Catalogue only |
| Online store | ✓ | — |
| Labels, riders, COD cash | ✓ | — |
| Profit & loss | ✓ | — |
| Cost to start | ₹0 | ₹899+/month |
Compiled from each product's public pricing and feature pages, and kept current as they change. Spotted something out of date? Tell us and we will fix it.
So which one should you pick?
- Pick Wati, AiSensy & Interakt if…
- You run a support desk: several agents, thousands of conversations a day, and messaging volume is the whole job.
- Pick Ordello if…
- You send a few hundred messages a month and the real work is the orders behind them — and you would rather not pay a monthly fee to send nothing in a quiet month.